Driver Privacy Policy
Green Arcs Limousine
Effective Date: September 10, 2024
At Green Arcs Limousine, we respect the privacy and personal information of all our partner drivers. This Driver Privacy Policy explains how we collect, use, and protect driver information in compliance with UAE privacy regulations and industry best practices.
This policy applies to all drivers who work with Green Arcs Limousine in Dubai, United Arab Emirates.
1. Information We Collect from Drivers
When you register as a driver, we may collect:
Full name (as per Emirates ID / Passport)
Contact details (mobile number, email address)
Emirates ID copy & Driving License details
Vehicle registration documents
Bank account information (for payments)
Profile photo and driver ID number
GPS location data (only while on duty, for trip tracking and safety)
Trip records (pick-up, drop-off, earnings, and ride history)
We do not collect unnecessary or sensitive personal information unless required by UAE law.
2. Why We Collect Driver Information
We use driver data to:
Verify driver identity and eligibility under UAE transport laws
Assign and manage ride requests
Facilitate secure payments and earnings transfers
Ensure passenger and driver safety during trips
Monitor performance and service quality
Comply with RTA (Roads & Transport Authority) and UAE regulatory requirements
3. How We Share Driver Data
We do not sell or rent driver information. However, we may share your data with:
Passengers (only limited details such as name, photo, and vehicle information for ride safety)
Payment providers (to process driver earnings)
Regulatory authorities (if required under UAE law, including RTA inspections)
Internal staff (operations and support teams for trip coordination)
All shared data is handled with strict confidentiality and security controls.
4. Location Tracking (App Use)
For active drivers using our app:
GPS tracking is required during duty hours for safety, navigation, and trip verification.
Tracking stops automatically once you log out of the app.
Location data is never shared with passengers beyond what’s necessary to complete a ride.
5. Data Security
We use modern security practices to protect driver data, including:
SSL encryption for all communications
Secure storage of personal and financial records
Restricted access to sensitive data by authorized personnel only
While no system is 100% secure, we continually update our protections to minimize risks.
6. Driver Rights (Under UAE Law)
As a driver with Green Arcs Limousine, you have the right to:
Access the information we hold about you
Request corrections or updates
Request account closure and deletion of your personal data (subject to settlement of pending payments or legal requirements)
Withdraw consent to optional data collection (such as marketing or non-essential notifications)
Requests can be made at any time by contacting us at info@greenarcslimousine.com.
7. Data Retention
Driver data will be kept as long as you are an active partner with Green Arcs Limousine.
After account deletion, only legally required information (e.g., financial and tax records) will be retained in compliance with UAE law.
8. Legal Jurisdiction
This Driver Privacy Policy is governed by the laws of the United Arab Emirates, including RTA regulations and TDRA (Telecommunications and Digital Government Regulatory Authority) privacy requirements.
9. Policy Updates
We may update this Driver Privacy Policy from time to time to remain compliant with UAE regulations. Any updates will be posted on our website and communicated through official channels.
10. Contact Us
For any questions about how your personal information is handled, please contact:
Green Arcs Limousine
Office # 4302 D – Aspin Commercial Tower
Shaikh Zayed Road, Dubai – UAE
📞 Phone: +971 52 629 4273
📧 Email: info@greenarcslimousine.com
🌐 Website: www.greenarcslimousine.com